The Nest thermostat is one of the top-selling smart thermostats you can buy. And for good reason. It figures out your temperature preferences and creates an energy-efficient schedule to match. And through geofencing with your phone, the Nest Learning Thermostat and Nest E are aware of when you’re at your residence or out and about and can adjust settings to help you save even more.

The Nest is compatible with a vast range of 24-volt heating and cooling systems, but it’s always a good idea to use the Nest thermostat compatibility checker before installing one. Don’t forget to contact your energy provider for valuable rebates, since you could be able to get a Nest for free or close to it.

Once you’ve checked it’s compatible, you can either wire it yourself or contact a HVAC pro like I-Deal HVAC. If you’re putting it in without help, you’ll notice a terminal for the C-wire, or common wire. This wire is solely used for powering your thermostat. If your house or HVAC system is older, you might not have one of these wires. In the majority of cases, Nest says this isn’t an issue because the thermostat can pull ample power from other heating and cooling wires.

In some cases, your heating and cooling system might have to have that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Issues

The Google Nest Thermostat is an improvement from aging programmable thermostats that use a combination of wiring and AA batteries for power. It has a rechargeable lithium-ion battery and wiring to connect to Wi-Fi, power its digital display and turn on your heating and cooling system.

8 Common Nest Thermostat Problems

If it can’t receive ample electricity, Nest says you might encounter some of these troubles:

  1. Short battery life.
  2. Thermostat motion sensing won’t operate.
  3. Your thermostat occasionally disconnects from Wi-Fi.
  4. Your system unexpectedly turns on or off, or won’t stop running.
  5. Your system is creating odd noises, like chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or constantly turning on and off in a short period of time.
  7. There is a delay notification on your Nest thermostat’s screen, along the lines of “heating is delayed for 2:30 minutes.”
  8. The system fan is continuously on, won’t turn on or turns off and on repeatedly in a short period of time.

You might think something is up with your heating and cooling system, but if you just started using the Nest, it’s best to start with your thermostat first. This is especially timely if the weather is mild, and you haven’t been using your heat or air conditioning much.

Our Pros Can Resolve Nest Thermostat Issues

If you’ve attempted Nest thermostat troubleshooting on your own but can’t fix the issue, a smart thermostat pro like one from I-Deal HVAC can assist you. We can identify the malfunction and add a C-wire, if required.

Smart thermostats such as the Nest are designed to make your life easier, with automatic energy-efficient programming and the ability to keep an eye on temperatures while you’re on the go. It’s a frustrating experience when yours won’t work properly, but our heating and cooling specialists at I-Deal HVAC can take care of the problem fast.

If you’re going through strange heating and cooling behavior with your new Nest, call us at 505-317-9598 to set up your appointment today.